Refund Policy Termination of Service and Refund of Fees
Termination by Research Analyst
The Research Analyst can collect a maximum of three months’ advance fees, and as per your advance fees, the same validity is provided (if payment is partial, then a pro-rata basis validity of service will be allotted to the client).
The advance fees paid are non-refundable except if the Research Analyst’s license is terminated or cancelled by SEBI or voluntarily surrendered by the Research Analyst. In such cases, a pro-rata basis refund will be initiated by the Research Analyst to the client.
The Research Analyst reserves the right to suspend or terminate the provision of research services to clients in the event of suspension or cancellation of its registration with SEBI.
In case the certificate of registration of the Research Analyst is suspended for a period exceeding sixty (60) days or is cancelled, the Research Analyst shall refund the subscription fees to the client on a pro-rata basis for the period from the effective date of such suspension or cancellation to the end of the subscription period.
Termination by You (the Client)
By accepting and providing mutual consent to these terms and conditions, and subsequently making payment, you agree to be bound by all the terms outlined herein. Once payment is made, no refund will be issued for any fees paid to date, except as specified in the cancellation terms below.
Refund Policy:
Subscription Type | Cancellation Period | Refund Details |
|---|---|---|
One-Month Subscription | Within 48 hours of payment | 100% refund of the subscription fee. |
Two-Month Subscription | Within 72 hours of payment | One month's subscription fee retained by RA, remaining balance refunded. |
Three-Month Subscription | Within 120 hours of payment | One month's subscription fee retained by RA, remaining balance refunded. |
Important Notes:
- Cancellation requests must be made within the specified time periods to qualify for a refund.
- If the cancellation request is made after the applicable time frame, no refund will be issued.
At Intratrade Research & Technology Private Limited, we are dedicated to providing high-quality services to our clients. Please review our refund policy carefully:
- No Refunds: We do not offer a 100% guarantee on our services, and therefore, we cannot provide refunds on subscriptions under any circumstances. Once payment is made for a service, it is non-refundable, and no cancellations will be accepted. Cancellation requests must be made within the specified time periods to qualify for a refund. If the cancellation request is made after the applicable time frame, no refund will be issued.
- Service Satisfaction: If you are not satisfied with our services, please contact us for guidance on how to address any issues. We will make every effort to improve your experience and resolve any concerns. However, refunds or cancellations are not available.
- Pre-Payment Review: Before making a payment, we strongly recommend that you:
- Thoroughly review all information about our services.
- Read our Terms and Conditions.
- Review our Privacy Policy and Refund Policy.
- Acceptance of Terms: By proceeding with payment, you acknowledge that you have read, understood, and agree to all terms, conditions, disclaimers, and policies outlined, including this Refund Policy.
Thank you for choosing Intratrade Research & Technology Private Limited. We appreciate your understanding and cooperation.
For any inquiries, you can reach us at intratraderesearch@gmail.com.
Thanks and Regards :
Pooja Borse
Compliance Officer,
Intratrade Research & Technology Private Limited.